What term covers the feedback signals used by a listener to show they understand the message?

What term covers the feedback signals used by a listener to show they understand the message?

• A. Back-Channel Features
• B. Feedback Signals
• C. Verbal Responses
• D. Clarifying Questions

Answer: (A)

Back-channel features are the cues a listener gives to show they’re following and understanding what’s being said. These signals can be verbal or nonverbal, like saying “uh-huh,” “I see,” or nodding, and they’re meant to indicate comprehension and keep the conversation flowing without interrupting. They’re different from more explicit verbal responses that add new information or from clarifying questions that seek to resolve confusion. So, the signals listeners use to show understanding are the back-channel features.

Back-channel features are the cues a listener gives to show they’re following and understanding what’s being said. These signals can be verbal or nonverbal, like saying “uh-huh,” “I see,” or nodding, and they’re meant to indicate comprehension and keep the conversation flowing without interrupting. They’re different from more explicit verbal responses that add new information or from clarifying questions that seek to resolve confusion. So, the signals listeners use to show understanding are the back-channel features.